24K edible gold by golden innovations

Data protection

What do we collect?

Basically, as little as possible.

That you feel confident in dealing with us is important to us so we keep the data we collect to a minimum. The data that is collected depends on what you do when you use our website. Just browsing or purchasing products. Just browsing We host our website on 1und1 servers. The automatically collect information for the server protocol. This includes. Visited website Time of the visit The amount of data exchanged in Bytes The browser you used Your operating system Your IP address The saved data is used as statistics to improve the service offered. They are maintained and protected by 1und 1. We advise you to read the data protection statement from 1und1. https://www.1und1.de/Datenschutz.
When you use our contact form to send us a message We assume your permission to use the data you supply only for the purposes of answering your enquiry. Your data is only saved in our Email server. Also, with 1und1.
No data is passed on to any third party unless it is necessary expressly for the purposes of dealing with your enquiry. Any other you of your data would only be with clear and written permission from yourself. We will only send you marketing information if you clearly request it and we have proof of the request. Your data may be stored for up to a year from a routine contact. After this time it will be removed and destroyed. Earlier destruction of this information can be arranged upon request either by Email (support@goldeni.eu) or per telephone (+49 (0)9141 747 429.

You buy from our store

We use third party services t process the sales. These companies are world leaders and can offer far better standards of data protection. The order is processed by Snipcart and payments are made through Stripe or Paypal. With regard to payment and bank details these are handled by Paypal directly or Snipe.

We suggest you read the data protection statements of these companies.

We receive only the order information to enable us to process your order.
Only the information necessary to complete this is given to a third party.
For example, Name, address, telephone number and Email must be given to the delivery service. There may be cases where information needs to be passed on to meet local or regional regulations such as customs etc. Order information may be held for up to 2 years in case of reclamation or other service needs. This is stored locally and not on line.

Cookies

Only those cookies needed to ensure the full function of the check out are employed. Data gathered from these are handled by Snipcart.

Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact details

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@goldeni.eu or by mail at golden innovations Germany, Rennfeld 16, 91792 Ellingen.

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